F.A.Q

We currently offer a few different shipping methods depending on what is being ordered and the delivery location

  • APC
  • FedEx
  • Hermes
  • Pallex

We ship all orders within 3-5 working days, dependent on availability, we may be able to ship out orders same day and get your order to you next day.

This is subject to delivery location and product backorders.

You can usually expect your order within 5 business days however if it takes any longer feel free to contact us for an update on your order.

To track your order simply visit your account and navigate to your order tracking page.

You’ll be able to see if you’re order has been shipped and the estimated delivery date of your order.

We will also email you a tracking number if applicable.

You can place an order by simply adding the desired products to your cart and heading to the checkout. Once you’ve paid we will send you a confirmation email and delivery updates.

Alternatively you can phone and place an order by phone, or simply visit us in store and our team will assist you in your purchase.

You can contact us at any time via our contact page here. We are available to answer your calls on week days between:

  • 8 – 5pm Monday-Thursday
  • 8 – 3pm Fridays

While you do not need an account to checkout with us, we do recommend you create one to keep track of your orders and make it easier for us to assist you with your purchases.

Cookie Policy

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In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics.
As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others.
The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers

Want to know more?

Contact us at any time via our contact page

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